If you have any questions that you feel aren’t covered through our website, please do let us know.
1. How much do you charge?
We charge a day rate, reduced for charities, and provide clear up-front pricing. Standard class travel is also recharged at cost.
2. Will you try and push your preferred suppliers onto us?
We are independent consultants, familiar with many suppliers. We have no referral or resale agreements with any supplier.
3. Once we ask you to do something, can we just sit back and watch it happen? We really don’t know all that much about online video!
At the very start of a project, Jukwa will want to appreciate your goals and ambitions. To avoid later confusion, we may choose to create a written requirements document, which we will work through with you. This is an important part of our workflow, because it prevents us from making mistakes and assumptions, and it is quite likely that you will be asked a lot of questions! Don’t worry about not knowing all of the answers, but without a detailed understanding it is not possible to give effective advice.